The Bowes Museum is really excited to announce that our Lead Visitor Assistant, Hannah Fawcett, has been shortlisted to become Durham Tourism Superstar 2019.
Hannah’s one of five candidates up for the prestigious award, organised by Visit County Durham. Finalists were chosen by a panel of industry professionals who recognise people who go above and beyond to ensure visitors have an incredible experience.
Hannah's didn’t realise she loved dealing with people until she started in her front of house role. She always greets and treats visitors the way she would like to be.
She tries her best to make everyone’s day a little better, whether that’s smiling at visitors, listening to her team to ensure they’re happy or squeezing some last minute children, whose trip to Lapland was cancelled, into see Santa. She wants everyone to enjoy visiting the Museum.
Hannah said: “I can’t believe I’ve been shortlisted for Durham Tourism Superstar – I just do my job!”
Adrian Jenkins, Director of The Bowes Museum, said: “Hannah joined us as an apprentice almost 3 years ago and her passion for the Museum is contagious. She clearly loves her job and that comes across in the warm and welcoming way she greets everyone who comes in. She’s always smiling and more than happy to help with any enquiry big or small, I don’t think the words “can’t do” are in her vocabulary. We’re delighted she’s been shortlisted and hope everyone votes for her to be deservedly named Durham Tourism Superstar.”
Vote for Hannah here.
Voting closes at noon on Friday 5 July.