Vote for Hannah!
Vote for Hannah!

Vote for Hannah!

Our Lead Visitor Assistant is shortlisted for Durham Tourism Superstar 2019!

The Bowes Museum is really excited to announce that our Lead Visitor Assistant, Hannah Fawcett, has been shortlisted to become Durham Tourism Superstar 2019.

 Hannah’s one of five candidates up for the prestigious award, organised by Visit County Durham.  Finalists were chosen by a panel of industry professionals who recognise people who go above and beyond to ensure visitors have an incredible experience.

 Hannah's didn’t realise she loved dealing with people until she started in her front of house role.  She always greets and treats visitors the way she would like to be.

She tries her best to make everyone’s day a little better, whether that’s smiling at visitors, listening to her team to ensure they’re happy or squeezing some last minute children, whose trip to Lapland was cancelled, into see Santa.  She wants everyone to enjoy visiting the Museum.

 Hannah said: “I can’t believe I’ve been shortlisted for Durham Tourism Superstar – I just do my job!”

 Adrian Jenkins, Director of The Bowes Museum, said: “Hannah joined us as an apprentice almost 3 years ago and her passion for the Museum is contagious.  She clearly loves her job and that comes across in the warm and welcoming way she greets everyone who comes in. She’s always smiling and more than happy to help with any enquiry big or small, I don’t think the words “can’t do” are in her vocabulary.  We’re delighted she’s been shortlisted and hope everyone votes for her to be deservedly named Durham Tourism Superstar.”

 Vote for Hannah here.

Voting closes at noon on Friday 5 July.

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The Bowes Museum grounds are open!


Due to the government announcement on Thursday 17 December, that County Durham is to remain in COVID tier 3 restrictions, The Bowes Museum unfortunately will remain closed to all visitors. However, the grounds remain open to visitors from 10.00 - 4.00 daily, and we are currently hosting a woodland fairy trail, two spring trails and outdoor guided tours are available from 29 March 2021.

As we have already been shut for a number of weeks and there is much uncertainty around possible further restrictions, we have decided to use this period to undertake some work in Café Bowes, alongside performing some much-needed structural repairs to the building, notably to the windows. January and February are usually quieter times for the Museum, often due to severe weather, so we believe that this is the best time to carry out such works with the least amount of disruption to our visitors.

We have therefore decided to remain closed for a period of four weeks following any near-future tier 2 announcement from the government, as this will allow us time to deep clean the Museum prior to reopening our doors once again. We will, of course, keep you updated as the guidelines change.

Your ongoing support during these unprecedented times is hugely appreciated and we very much look forward to welcoming you back into the building as early as possible in 2021.

We hope to be able to offer a few COVID-safe outdoor events over the coming months, about which we shall make further announcements as soon as possible.